N.exchange froze my wallet swap under a compliance review

I started a crypto swap through a wallet that used n.exchange as its provider. After the service received my funds, the transaction was placed under compliance review and the assets stopped moving. I cooperated with the requested checks, but I was not given a clear reason for the hold or a dependable completion date. I did not choose n.exchange directly, which made the situation even more frustrating. Wallet users should check which exchange provider will actually handle a swap before confirming it.

Source status: Personal-style adaptation of an unverified public Trustpilot complaint, not original firsthand testimony.