QT Funded told me to start another 30-day cycle after my payout stayed unpaid

I requested a payout on June 11 and had not received it by July 28. After two weeks, I was told data had been lost and that I should wait for another 30-day cycle. I submitted the requested form on July 10 and still reported no update.

The company’s public reply said the reviewer had been offered either a challenge-fee refund or an additional 30-day trading cycle due to a historical data-synchronisation issue. That response does not establish the reviewer’s claims, but it records the company’s stated resolution path.

Source status: Personal-style adaptation of an unprompted public Trustpilot review; it is not original firsthand testimony.