I could not cash out my Yabby Casino winnings

I joined Yabby Casino after seeing a $125 free-money coupon. I won more than the bonus on multiple occasions, but the bonus was removed only after my balance had dropped below the cash-out threshold.

I also noticed wins that did not appear to be added to my balance. Support gave vague answers, disconnected the chat, and I could not get a supervisor. I am reporting this because the changing balance and blocked cash-out process made me feel that I could not rely on the stated winnings.