These platforms are scams, lots of cases of people losing everything to these type of platforms. They give unrealistic promises but in the end it's all lies. Just be careful when dealing with them, if maybe you think you already invested, use rankedsafe.com and report them there. You'll get back everything you lost, they are fast, kind and reliable.
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My 1,118 USDT withdrawal was marked as approved, but nothing has arrived in my wallet. The status looks complete inside the platform, while the actual payment is still missing.
I also lost access to MT5 and have not received a useful reply through email, WhatsApp, or live chat. I need a payment reference or transaction hash and a clear explanation of when the withdrawal will actually be sent.