Community report

Tickmill cancelled $902 in profit and closed my account without trade-level evidence

Filed 2 hours ago
Category Broker
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Tickmill cancelled $902.23 in trading profit and terminated my account. I asked the company to identify the trades or technical evidence behind its decision.

The response referred generally to prohibited trading activity, but I did not receive the server logs or transaction-level explanation needed to understand what had allegedly violated the agreement.

I am not disputing that a broker can enforce published rules. My complaint is that cancelling profit and permanently closing an account should come with enough evidence for the customer to examine the finding and respond.

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