DirectFundedTrader rejected my $418.95 payout after repeated delays

I requested a $418.95 payout on June 24 and was initially told it would take two business days. After further follow-ups, I was given longer timelines before the payout was rejected for what the company described as one-sided betting.

My account history included both buy and sell trades, so I wanted the company to identify the specific rule and trades it relied on. I was left without the payout or a detailed explanation of the decision.