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My first payout became due almost two months ago, but platform-migration issues prevented me from requesting it on time. I experienced dashboard-access problems, password-reset problems, and what I believed was an incorrect ten-trading-day restriction.
Once I could submit the request, it remained pending. The review says the case was passed between teams and repeatedly described as prioritized, but no payment or clear timeline had been provided.
Source status: Personal-style adaptation of an unprompted public Trustpilot review; it is not original firsthand testimony.
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