HitBTC deducted $100 each month while I could not access my account

Over three months, HitBTC deducted $300 USDT from my account as a $100 monthly inactivity fee. I was not voluntarily inactive: the platform was inaccessible from Russia because of regional network restrictions, so I could not trade, deposit, or withdraw.

I did not receive email warnings before the deductions. When I contacted support, I received a copied Terms of Service clause rather than a review of the fact that I was physically unable to log in. My ticket number is #1671626.

Check whether you can access an exchange and review its inactivity-fee policy before holding funds there. I am asking for the case to be reviewed because the charges continued while the platform was unavailable to me.