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I tried to withdraw money from a verified account, but the withdrawal was repeatedly put on hold. I sent the screenshots and documents requested through multiple emails, yet the review says the withdrawal was still declined.
The reviewer's concern was that verification documents were requested again at the withdrawal stage despite the account already being verified. I would keep every support response and verification record if an account is placed under a new withdrawal review.
Source status: Personal-style adaptation of an unprompted public Trustpilot review; it is not original firsthand testimony.
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