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My WhiteBIT account was permanently closed after a compliance review, leaving roughly $10,000 inaccessible. I spent months contacting support and regulators but still could not get a clear route to recover the funds.
The most difficult part has been not knowing where the balance stands after the closure or what specific action would resolve the issue. Closing an account should not leave a customer without a transparent process for withdrawing any remaining assets.
I would like to know whether anyone else has managed to recover funds after a WhiteBIT account closure.
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