LATOKEN froze my verified account and missed its own promised compliance deadline

My fully verified LATOKEN account was frozen in early November 2025 without a detailed explanation. I contacted the company repeatedly through email and social media because my funds remained inaccessible.

On December 16, a senior compliance representative promised that I would receive a detailed action plan within 24 hours. By January 14, I had still received neither the promised plan nor a resolution. My support ticket remained open while access to the account stayed restricted.

I completed the required identity verification and cooperated with every request made available to me. What concerned me most was not simply the review itself, but the silence after a firm deadline had been promised. Users should consider this possibility before leaving assets on latoken.com.