WhiteBIT permanently closed my account and I could not recover about $10,000

My WhiteBIT account was permanently closed after a compliance review, and I was unable to recover approximately $10,000 that remained in the account. I spent months contacting support and regulators, but I still could not identify which legal entity was responsible for resolving the issue.

The account closure left me without a clear recovery path or a satisfactory explanation of how I could access the funds. The process became especially difficult because I did not know which entity or jurisdiction I should pursue.

I am trying to find others who experienced account closure and inaccessible balances on WhiteBIT. Keep copies of all compliance messages, support tickets, balances, deposits, and withdrawal attempts in case you need to escalate the matter.