Community report

Ultrabrokers — Demanding a 20% upfront 'withdrawal tax' to release account balance

Filed 3 hours ago
Category Trading Platform
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Summary of the Issue:

I opened an account with Ultrabrokers after being aggressively targeted by one of their marketing agents on Telegram who promised access to exclusive liquidity pools. Over the course of three weeks, my deposited capital of $1,500 supposedly grew to $3,800 based on the trades shown on their dashboard. However, the moment I requested a routine withdrawal to test the platform's processing times, my account access was severely restricted.

When I confronted my assigned account manager about the delay, I was told that my funds were locked by an external liquidity provider. They claimed that under their terms and conditions, I am required to pay an upfront "clearance fee" of 15% ($570) via a direct crypto transfer before the withdrawal can be authorized. They explicitly refused to deduct this fee from my existing account balance, which is a massive red flag.

As of today, customer support has completely stopped replying to my tickets, and my account login attempts return a generic "Database Error." This platform is completely unregulated, operates with artificial trading metrics, and uses advance-fee fraud tactics to squeeze more money out of trapped users. Do not deposit any funds here.

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