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My payout was initially approved, but Elite Trader Funding later rejected my identity verification, denied the payment, and terminated my account. I was also locked out of the platform, leaving me unable to retrieve my trading history and correspondence.
After I began documenting the dispute and submitted a formal data request, the company's CEO arranged a video call and successfully verified the same identity that had previously been rejected for payout purposes.
The data-request issue began moving afterward, and I acknowledge that improvement. However, the payout denial remained unresolved. Traders from countries with different document formats should confirm in writing that the firm's KYC provider supports their documents before purchasing an evaluation.