Falcon Crypto Hub wants another payment before releasing my funds

Has anyone else dealt with Falcon Crypto Hub recently?

I deposited around $2,200 worth of USDT after being invited into what looked like a successful crypto signals group. The exchange interface appeared professional and all of my balances updated correctly.

A few weeks later I decided to withdraw a portion of my profits. Instead of processing the request, support informed me that my account had exceeded the limits of a standard membership. They said I needed to pay a one-time verification fee before withdrawals could be unlocked.

I asked why they couldn't simply deduct the fee from the balance already sitting in my account. They ignored that question completely and repeated the same instructions.

What concerns me most is that every support response looks identical. It's like nobody is actually reading my messages. I'm posting this because the entire thing now feels like an advance-fee setup.