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Before trading, I asked The5ers whether I could use TradersConnect to copy my own trades from a personal Pepperstone account. Support confirmed in writing that copying between accounts I owned was permitted.
I passed both evaluation phases and reached my first payout. Risk management then flagged a London IP address, even though I trade from Colombia. The London connection belonged to the TradersConnect execution server that support had already authorized me to use.
My account was terminated at payout time despite the earlier written approval and confirmation from TradersConnect explaining the server location. I would obtain precise written approval for every external tool and preserve the complete conversation before trading here.