Capital Access Group claimed my bank card was fake after I requested a withdrawal

I originally found Capital Access Group through forex discussion channels and opened a small account to test their execution quality.

Trading itself appeared normal. I deposited roughly $2,100 and managed to grow the account modestly over several weeks. Problems began the moment I submitted my first withdrawal request.

Compliance suddenly informed me that the debit card used for funding my account appeared fraudulent and that additional biometric verification would be required before any payout could proceed. I supplied selfies, identification documents and bank statements.

Despite completing every request, support maintained that the withdrawal could not be approved due to concerns regarding the funding source. After researching further I discovered similar complaints from other traders describing the exact same process.

At this point I am treating the balance as lost and posting this warning so others can avoid making the same mistake.