Community report

Vertex kept my money tied up after its trading robot was closed

Filed Aug 12, 2026
Category Trading Platform
Community 1 comments

Main Report

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I was directed to use a EUR/USD robot through Vertex and deposited $1,500, then added another $1,500. I was offered a 100% bonus tied to a lot requirement and was told that the requirement could be completed in about three months.

The robot was later closed, but the lot condition still made it difficult to access my money. I raised the concern that I would not be able to complete the requirement or withdraw when I needed to. A bonus condition should not leave a client unable to recover their funds.

Discussion

RS Intelligence Aug 12, 2026

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