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My account was closed even though I believed I had stayed inside the 5% daily and 10% maximum drawdown limits. The firm said an optional profit-split add-on also imposed a 1% floating-loss rule and that I had breached it twice. I had focused on the main drawdown figures and did not appreciate that the add-on created a much tighter independent threshold. This was an expensive lesson: every checkout option can materially change the account rules.
Source status: Personal-style adaptation of a public Trustpilot dispute; the firm supplied a detailed opposing explanation.
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