Tiger Brokers confirmed my payment but my account balance did not reflect it

My payment was confirmed, but the platform did not show the expected balance. I waited for the account to update, then contacted support because the deposit was still missing. The lack of a clear explanation made it difficult to know whether the problem was with the payment, the account, or the platform itself.

Never rely only on a confirmation screen. Save the bank receipt, payment confirmation, account number, time of transfer, and support ticket. If a deposit does not appear, do not send another payment until the first one is fully traced.