Capitallabs withdrawal request led to repeated requests for additional wallet actions

I discovered this platform through social media advertising and decided to test the service with a relatively small deposit. The dashboard displayed account activity normally and I was able to monitor my balance through the web interface.

When I later attempted a larger withdrawal, support advised me to complete additional wallet-related steps before the transaction could proceed. Despite following the instructions provided, the withdrawal remained unresolved and communication became increasingly repetitive.

I am documenting the experience because similar concerns appear in public discussions involving the platform and prospective users may benefit from reviewing multiple accounts.