GODO: disputed withdrawal and profit handling

I had concerns after my withdrawal request became tied up in a dispute over the account and profits. The issue was not simply a processing delay; I needed a clear explanation of what had happened and why the funds were not being released normally.

Support should be able to provide a proper record of the decision, including the relevant transactions and any rule being relied on. Without that clarity, it is hard to trust the balance displayed in the account. Keep copies of deposits, trade history, withdrawal requests, and all communication.