River restricted my $60,000 Bitcoin withdrawal for almost two months

I previously withdrew approximately $20,000 from River to my own wallet without a problem. When I later tried to withdraw around $60,000, the platform restricted my crypto withdrawal capability.

The restriction continued for almost 60 days. I contacted support repeatedly but did not receive a concrete completion date or a clear explanation of what additional information was required.

I understand that compliance checks sometimes take time, especially for larger transfers. However, two months without a meaningful status update left me unable to move my own Bitcoin into self-custody. My support reference was case 519810.